Refund Policy and other Polices

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• Concussion Policy - What happens if I have a Concussion?

  When an incident report form is completed and it notes that an individual has had a suspected or confirmed concussion, a medical suspension of 2 (Two) years will be applied to the Member's profile. If you do have a concussion, you are not able to ...

• Lodging a personal accident claim

  If you are a member of AusCycling and you have suffered an injury whilst participating in activities which may include: Sanctioned races Organised training, including individual training, Recreational riding 24/7 Meetings Fundraising activities ...

• How do I use digital membership cards for Races and Events?

  There are two common ways people can or will use membership cards as follows: Visually  This will be very similar for those event organisers who sight and check plastic cards at event sign-on.  Members present the card via their phone instead of ...

• Why is our Member Suspended?

  Members can be suspended for a few reasons, the main ones being Medical and Financial. The suspension fields are handled by the AusCycling Membership team and cannot be altered by clubs. Members must contact the Membership team to have suspensions ...