What happens if I lose my phone?
The information stored on your digital card cannot be used to access your AusCycling account.
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Does my phone support digital membership cards?
Digital membership cards are available on both iPhone and Android with the latest versions of Apple Wallet or Google Pay installed, respectively. For more information on how to add cards to your wallet, click here (iPhone) or here (for Android).
Concussion Policy - What happens if I have a Concussion?
When an incident report form is completed and it notes that an individual has had a suspected or confirmed concussion, a medical suspension of 2 (Two) years will be applied to the Member's profile. If you do have a concussion, you are not able to ...
Are digital membership cards updated?
Digital membership cards are updated in near real-time (typically within 5 minutes provide you have network service). Updates are triggered when something happens on your account (update details, membership changes etc.).
Incident Report Forms
If an incident happens at your venue/event, an AusCycling Incident Report Form is required to be completed. To download this form, please click here. Please email the completed form to AusCycling at membership@auscycling.org.au within 1 day of the ...
How do I get my digital membership card?
Your digital membership card can be obtained in two ways: For new members, you will see the option to add the card to your smartphone at the bottom of your welcome email. NOTE: Make sure you open the email on your mobile device for this to work. For ...