What is a digital membership card and how does it work?

What is a digital membership card and how does it work?

A digital membership card is a customised membership card that you can save to your iPhone or Android smartphones.

You can use your digital card as proof of membership like you would with a plastic card.


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    • How do I get my digital membership card?

      Your digital membership card can be obtained in two ways: For new members, you will see the option to add the card to your smartphone at the bottom of your welcome email. NOTE: Make sure you open the email on your mobile device for this to work. For ...

    • Digital membership card QR code specification

      Both the Apple Wallet and Google Pay versions of the digital membership card contain a QR code that is encoded with the same information. The following information is available on the QR code: Member Number First Name Last Name Date of Birth ...

    • I have a family membership, can I use a digital membership card?

      Since we create an individual membership record for each family member, you can add just one, or all of your digital cards to your smartphone. You can do this by following the steps in “How do I get my digital membership card?” for each family ...

    • Are digital membership cards updated?

      Digital membership cards are updated in near real-time (typically within 5 minutes provide you have network service). Updates are triggered when something happens on your account (update details, membership changes etc.).

    • Does my phone support digital membership cards?

      Digital membership cards are available on both iPhone and Android with the latest versions of Apple Wallet or Google Pay installed, respectively. For more information on how to add cards to your wallet, click here (iPhone) or here (for Android).