Why is our Member Suspended?

Why is our Member Suspended?

Members can be suspended for a few reasons, the main ones being Medical and Financial. The suspension fields are handled by the AusCycling Membership team and cannot be altered by clubs. Members must contact the Membership team to have suspensions removed.




A suspension will show up on a member’s contact profile, as shown above.
You can export your club’s member list, ensuring you have the suspension fields ticked, if you want to find a list of suspended members within your club (see below). When the csv export comes through, you can filter these fields to remove the blanks and ensure only suspended members are displayed.

 
Suspensions will also show up on the member’s digital membership card. It will display on the ‘back’ of the card with the ‘Suspension End Date’ field (see image below).



Financial
Members are generally suspended for Financial reasons if they fail to make a payment on their Payment Plan membership. Members are communicated with multiple times by the Membership team via SMS and email prior to the suspension being placed on the account.
Members suspended for financial reasons may ‘renew’ their membership and show as Active. If the Suspension fields are still showing, they are still suspended and are not permitted to race and are not covered by insurance.
“Failed Payment – Arrears Owing” will display in the Suspension Reason field in these cases, and the Suspension End Date will be 9/9/9999 if you are checking digital membership cards.
  
Medical
When an incident report form is completed and it notes that an individual has had a suspected or confirmed concussion, a medical suspension of 1 (One) year will be applied to the Member's profile.
If you do have a concussion, you are not able to return to riding until you are cleared by a Medical Professional.
To view the AusCycling Concussion Policy, please click here.
Return to Racing, Competition, Coaching & Official Duties
A suspected/confirmed concussed rider must obtain a medical clearance from a qualified medical doctor before returning to any cycling activities. It is the rider’s/ parent’s responsibility to ensure that the rider is medically cleared before returning to cycling activities. 
  1.  An AusCycling Incident Report must be sent to AusCycling by coach (training) or Commissaire (event) using the ‘Incident Report Form’ via email to membership@auscycling.org.au
  2. AusCycling will record the concussion on the individuals members profile and they will be medically suspended from all activities until medical clearance is received.
  3. Once clearance is received it is to be emailed to membership@auscycling.org.au
  4. Upon receipt of the medical clearance, AusCycling will remove the suspended members medical list.
  5. The individual will be permitted to return to all activities. 

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