TidyHQ
How to find Current Members of your Club
AusCycling has created the below guide to assist with reporting Current Members of your Club. For this guide, please click HERE.
TidyHQ Training Session with Member Services Team
For Clubs looking to get an overview of TidyHQ with AusCycling, please click HERE.
How to find a breakdown of the club’s weekly TidyHQ membership payment
How to find a breakdown of the club’s weekly TidyHQ membership payment Payments through TidyHQ are made weekly for automatic membership payments. Please note, these payments are only made if a member has made payment to your club within the last ...
Creating and communicating with a Group on TidyHQ
Creating a Group on TidyHQ Creating a group on TidyHQ will allow you to keep a group of contacts stored in one place. You can then export this group, or send emails through TidyHQ to this group. 1. Select Contacts from the options on the left hand ...
Assigning Notifications to Administrators in Roles on TidyHQ
Assigning Notifications to Administrators in Roles You can turn on notifications for administrators within your club's TidyHQ account to receive updates on new/renewing members via email. Please see related Knowledge Base articles regarding adding ...
TidyHQ Account and Contact Profile Differences Explained
People are busy. They like to do lots of different stuff all of the time. TidyHQ want people to be able to connect with all their different groups around the place and know what’s going on, when it’s going on. That’s why TidyHQ created a single place ...
Change login email address
If a Contact needs to change their login email address (e.g. they are no longer president@mydomain.com), they will need to edit via their Profile. While logged in, go to your Profile image at the top right of the Public Facing Page. Select your ...
Membership Statuses
TidyHQ has several membership statuses. Please see below a breakdown of each status and it's meaning. Active Currently a member. Partial A member who has paid part of their membership fee or an expired member who has been sent an invoice for ...
Assigning Roles to Administrators
What are Roles? Roles are, effectively, jobs within your Organisation. You can use the set of default Roles that are provided in TidyHQ or you can create your own. You can allocate Tasks to Roles, as well as print this list out and hand it out at ...
Exporting Member Information
You can export a CSV file of member information directly out of the contacts table. This export can contain as much, or as little information you like through the use of Search Filters and Displayed Attributes. We recommend following these steps: ...
Editing Contact Profiles
Individual contacts are currently only available as 'read-only' to state and club administrators. If you require any information on a contact profile to be updated, drop the request in the green button in the right hand corner of your TidyHQ ...
How to Add Administrators
Go to Admins and Roles Select an existing contact or add a new contact. For an existing Contact: Enter their email address and TidyHQ will send them an invitation email with a link to login. For a new Contact: You can enter the email of a person who ...