TidyHQ
How to find Current Members of your Club
AusCycling has created the below guide to assist with reporting Current Members of your Club. For this guide, please click here.
How to find a breakdown of the club’s weekly TidyHQ membership payment
How to find a breakdown of the club’s weekly TidyHQ membership payment Payments through TidyHQ are made weekly for automatic membership payments. Please note, these payments are only made if a member has made payment to your club within the last ...
Creating and communicating with a Group on TidyHQ
Creating a Group on TidyHQ Creating a group on TidyHQ will allow you to keep a group of contacts stored in one place. You can then export this group, or send emails through TidyHQ to this group. 1. Select Contacts from the options on the left hand ...
Assigning Notifications to Administrators in Roles on TidyHQ
Assigning Notifications to Administrators in Roles You can turn on notifications for administrators within your club's TidyHQ account to receive updates on new/renewing members via email. Please see related Knowledge Base articles regarding adding ...
TidyHQ Account and Contact Profile Differences Explained
People are busy. They like to do lots of different stuff all of the time. TidyHQ want people to be able to connect with all their different groups around the place and know what’s going on, when it’s going on. That’s why TidyHQ created a single place ...
Membership Statuses
TidyHQ has several membership statuses. Please see below a breakdown of each status and it's meaning. Active Currently a member. Partial A member who has paid part of their membership fee or an expired member who has been sent an invoice for ...
Assigning Roles to Administrators
What are Roles? Roles are, effectively, jobs within your Organisation. You can use the set of default Roles that are provided in TidyHQ or you can create your own. You can allocate Tasks to Roles, as well as print this list out and hand it out at ...
Exporting Member Information
You can export a CSV file of member information directly out of the contacts table. This export can contain as much, or as little information you like through the use of Search Filters and Displayed Attributes. We recommend following these steps: ...
Editing Contact Profiles
Individual contacts are currently only available as 'read-only' to state and club administrators. If you require any information on a contact profile to be updated, drop the request in the green button in the right hand corner of your TidyHQ ...
How to Add Administrators
Go to Admins and Roles Select an existing contact or add a new contact. For an existing Contact: Enter their email address and TidyHQ will send them an invitation email with a link to login. For a new Contact: You can enter the email of a person who ...
Popular Articles
How do I get my digital membership card?
Your digital membership card can be obtained in two ways: For new members, you will see the option to add the card to your smartphone at the bottom of your welcome email. NOTE: Make sure you open the email on your mobile device for this to work. For ...
Will I still receive a physical card in the mail?
AusCycling will not be printing plastic membership cards. All members will have access to their digital membership cards. Members can use their purchase receipt for proof of membership if required.
Turn Off Auto-Renew Function
To turn the Auto-Renew Function off on your membership, please see the below steps: 1. Log into your TidyHQ account - https://auscycling.tidyhq.com/ 2. Select 'Memberships'. 3. On either the person or your membership, click on 'View More Details'. 4. ...
Club Transfers (Change Clubs)
For members wishing to transfer clubs, please see below: Annual Memberships If you have paid for an annual membership with us, please complete the form HERE. Payment-Plan Memberships If you have a 'Payment Plan' membership, you will not need to ...
Differences between an International Licence and a UCI ID
A UCI ID is required to participate (as a rider or official) in any cycling race that appears on the UCI Calendar- including events both in Australia and overseas. This includes Elite, Under 23, Juniors 17-19 years old and Para-cycling National ...